Our Commitment To Privacy

Your privacy is important to Lune Agency. To better protect your privacy, Lune Agency provides this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

What Information Do We Collect?

We collect information submitted through our contact forms and pages. This information must be expressly and voluntarily provided to us – Lune Agency does not collect it without your consent.

You may provide information such as your name, email, and phone number. This information is related to projects, services, and billing. It may also be collected through phone or email conversations with official Lune Agency representatives.

Additionally, Lune Agency may collect information regarding third parties that is specifically related to you, your project, or the services you requested.

How Do We Use The Information We Collect?�

The information collected by Lune Agency is used to provide digital services to you. This includes web support, customer service, project email updates, newsletters, and direct contact regarding your project and services.

Lune Agency does not share your information with outside parties unless necessary to complete the services you requested. We reserve the right to release applicable information following official judicial practices, such as a valid subpoena or court order.

Do We Use Cookies?

Cookies are small files that websites place on individual computer hard drives through web browsers. Users must explicitly allow cookies to be placed by every website that uses them. Cookies enable a website to remember a specific browser, capture and retain particular information.

Lune Agency uses cookies to remember, understand, and save your preferences for upcoming visits to our website. Cookies help us gather data regarding website traffic, engagement, and interactions, enabling us to provide better future online experiences, tools, and services.

The information collected by our cookies does not contain personal details that can identify you specifically. Instead, it provides anonymous insights into website activity, which we use to optimize customer experience, content, and marketing efforts for Lune Agency’s website.

Additionally, no personally identifiable information is collected on our website unless explicitly submitted through a fill-in form, such as our “Work With Us” page.

Remarketing

Lune Agency uses cookies to display remarketing advertisements. These ads are based on a user’s prior visits to our website and may appear on other websites across the Internet.

Users can opt out of cookies through Google at any point by visiting Google Ads Preferences Manager.

Third-Party Websites

While browsing Lune Agency’s website, you may encounter links to third-party websites. Please note that Lune Agency does not control these external sites or their content. Each third-party website has its own unique and independent privacy policies. Consequently, we assume no responsibility or liability for those websites.

Furthermore, Lune Agency does not endorse the information or products found on these third-party websites. If you choose to visit any of the linked sites, you do so at your own discretion and risk.

Data Security

Lune Agency is committed to data security. We maintain appropriate practices to safeguard the information we collect online and offline, including electronic and managerial measures. Our online credit card transactions occur only on secure servers via a secure SSL connection. Billing information, including credit card details, is promptly deleted after the termination or completion of a client project.

Protecting Children’s Privacy Online

We are dedicated to protecting children’s privacy. Therefore, we do not knowingly collect or maintain information from individuals under 13 years old. Our website is not structured to attract users under the age of 18.

If we become aware that anyone under 18 has submitted personal information to our website, Lune Agency will delete that information and refrain from using it for any purpose.

Parents and legal guardians are encouraged to discuss the potential risks of sharing personal information online with their children.

Our Privacy Policy and Your Consent

By using our website, you consent to Lune Agency’s privacy policy.

Any changes to our privacy policy will be posted on this web page.

Your Privacy Choices and Rights

You are not required to provide personal information to enjoy most features on our website. Additionally, you can opt out of certain activities by sending us an opt-out email or by opting out within the activities themselves.

Contacting Lune Agency

If you have any questions regarding our privacy policy, please contact Lune Agency at:

[email protected]

Thank you for choosing Lune Agency!